Inside USPS’s Plan to Reinvent Customer Service With AI
USPS is shifting from problem-solving after the fact to anticipating and addressing issues before customers complain.
Steve Carpenter retires after 31 years at Pulaski Post Office
On Wednesday, April 30th, Carpenter left his postal window and retiried; so the responsibility of remembering Pulaski Post Office patrons’ names will be in the capable hands of other Pulaski USPS employees.
USPS mail carrier in uniform seen beating 10-year-old girl outside of elementary school
A United States Postal Service worker was caught on camera in full uniform beating a 10-year-old girl outside of an Ohio elementary school.
Unions: Trump Attack on Labor Safety Agency ‘Will Take Working Conditions Back Centuries’
The AFL-CIO and 27 labor unions on Thursday marked May Day with a letter calling on members of Congress to push U.S. President Donald Trump to reverse his gutting of a key federal agency.
Mail thefts, robberies, fraud and other postal crimes – 05/02/25
Postal crimes are almost a daily event. These are the ones we found today
Watch a video of the acting PMG’s keynote address
A video of Acting Postmaster General Doug Tulino’s keynote address at the 2025 National Postal Forum is now available.
Father administers oath to daughter as new Vega Postmaster
In a unique family moment, Amarillo Postmaster Landon Thornton had the honor of administering the Oath of Office to his daughter
Trump has announced he is nominating Anthony Lomangino to the United States Postal Service (USPS) board of Governors
The USPS Board of Governors is the governing body of the United States Postal Service, and comprises of 11 members. It is responsible for setting rates, appointing the postmaster general and deputy postmaster general, and overseeing the Postal Service’s operations
The Postal Service will observe Asian Pacific American Heritage Month, which begins Thursday, May 1
Approximately 8 percent of the Postal Service workforce identifies as Asian American, Native Hawaiian or Other Pacific Islander.
Mansfield Mail Carrier Celebrates 35 Years of Delivering Mail & Making Community Connections
MANSFIELD, PA (WENY) — A postal worker in Mansfield, Pennsylvania, finished her final route after more than three decades of delivering people their mail.