USPS sees ‘massive turnover’ in non-career workers as union protests short-staffing

The Postal Service says it’s getting operations on the right track after years of pandemic-related challenges.

But the American Postal Workers Union says the agency remains too short-staffed to meet service standards, leading to burnout and a high rate of employee turnover.

APWU held nationwide protests in front of postal facilities and congressional offices on April 28 — Workers Memorial Day  — to voice concerns about workforce shortages.

APWU National President Mark Dimondstein said USPS is seeing “massive turnover” with new hires, and that short-staffing is also impacting the agency’s level of customer service.