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Why are there delays at the USPS hub in Indianapolis?

INDIANAPOLIS — After launching an investigation into the delays at the Indianapolis USPS distribution hub, Rep. Jefferson Shreve (R-Indiana) is providing an update on its progress.

13News has reported on the delivery issues the hub has faced for months and has received dozens of calls and emails about packages being stuck at the USPS Regional Processing Center on Indianapolis’ east side.

On Thursday, Shreve said he toured the hub for the first time since the delays were reported by 13News.

“I would describe Indianapolis and the regional package distribution center as being amongst the very first of what the postal service plans for about 60 of these sort of mega distribution centers around the country, and we’re in the unhappy place of sort of being on the front end of this testing of this model, and it just clearly wasn’t ready for prime time,” Shreve said.

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roger brinkley
roger brinkley
13 days ago

its still messed up!!..i shipped a box, its been rotating around and around since nov 12th 2025!!..wth is wrong!!

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