The Postal Service is addressing mail delays in parts of the country where it launched the first wave of its network modernization plans.
Postmaster General Louis DeJoy told members of the Senate Homeland Security and Governmental Affairs Committee in April that USPS would correct a decline in on-time deliveries in areas where the agency opened the first of its regional mail processing mega-centers, called Regional Processing and Distribution Centers (RPDCs).
These large facilities serve as hubs for long-distance transportation, where USPS employees sort mail and packages coming from and going to other regions.
“In regards to service deteriorating, we recognize that, and we apologize to the constituents that have received that service,” DeJoy told the committee on April 16. “But in the long term, if we don’t make these changes, that will be every day, everywhere around the nation.”