Jacqueline “Jakki” Krage Strako, the Postal Service’s chief commerce and business solutions officer, will retire on Friday, July 12.
Strako has made “tremendous contributions to the organization and her longstanding legacy of delivering for our employees and the American public,” Postmaster General Louis DeJoy wrote in a memo announcing Strako’s retirement.
DeJoy pointed to the many innovations that Strako had a hand in developing, including USPS Ground Advantage, USPS Connect and Connect eCommerce.
Strako began her 34-year career as an industrial engineer at the Postal Service’s Washington, DC, headquarters in 1989.
Prior to her current role, she served as chief customer and marketing officer. She has held several other officer positions, including operations support manager, finance manager and vice president for the former Great Lakes Area.
“Jakki has been a trusted confidante who I have relied upon since I became Postmaster General. Her vast knowledge and experience have been invaluable to me, and I will miss the wisdom and insight she has provided,” DeJoy wrote.