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US Postal Service head vows better performance amid scrutiny of network overhaul

April 19, 2024

READ FULL ARTICLE AT » Supply Chain Dive

The head of the U.S. Postal Service vowed that its on-time performance would bounce back in struggling markets like Atlanta and Richmond, Virginia, that have struggled after adjustments tied to the agency’s wide-ranging network overhaul.

In a Senate committee hearing on Tuesday, lawmakers pressed Postmaster General and CEO Louis DeJoy on shipping delays impacting their constituents and associated issues with the agency’s rollout of its 10-year “Delivering for America” plan. Sen. Jon Ossoff, D-Ga., warned DeJoy that he has “weeks, not months, to fix this.”

“I’ve got constituents with prescriptions that aren’t being delivered,” Ossoff said. “I’ve got constituents who can’t pay their rent and their mortgages. I’ve got businesses who aren’t able to ship products or receive supplies.”

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