U.S. Postal Service could offer more government services, IG says

The Postal Service could offer more government services by partnering with state, local and tribal governments, but the service hasn’t established a formal strategy to take advantage of this. The USPS inspector general said in a new white paper that USPS hasn’t explored these opportunities even though the Postal Reform Act of 2022 gave it the authority to partner with non-federal governments to expand service offerings. The OIG suggests expanding service offerings using USPS’s already substantial infrastructure, including implementing identity verification for aid programs, DMV and IRS kiosks for assistance and fingerprinting for professional licenses. Post offices could even use their roofs to install internet equipment in disconnected communities and use data sensors on delivery trucks to collect data on road and air quality. The OIG said USPS can look to other countries, like Australia and France, that have successfully developed similar initiatives.
(USPS OIG recommends partnering with local governments for more services – United States Postal Service Office of Inspector General )