U.S. Postal Inspection Service helping consumers fight AI-related and online scams

Photo by Immo Wegmann on Unsplash

  • Scammers are increasingly using AI to create realistic fake emails, texts, and calls, making fraud harder to detect and contributing to $12 billion in losses last year.
  • The U.S. Postal Inspection Service investigates scams involving the mail, warns consumers about red flags (like fake package delay texts), and stresses that USPS will never ask for payment via text.
  • Officials urge victims to report scams quickly to USPIS, the FBI’s IC3, or the FTC, save all communications, and contact their bank immediately to try to stop payments.

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