OPM director Scott Kupor has expressed confidence that an administration initiative to address the long-recognized issue of delays in processing of federal retirement applications will succeed where others have failed.
A blog posting focuses on what he calls a more thorough effort than those of the past on moving from paper to electronic in both the employment records used in calculating benefits eligibility and in the application process itself.
In particular, he called attention to the storage of paper records in a former mine in Boyers, Pa., where processing occurs—a well-known and never disguised operation that is “discovered” from time to time by members of Congress, news reports and incoming members of a new presidential administration.
