ATLANTA — Someone with more Postal Service experience and deeper insights into the system than just about anyone else you might find spoke to 11Alive about what he’s seeing with ongoing delivery delays in Atlanta and elsewhere — and he was unsparing.
“They’ve lost control of the process,” Thomas Day, the vice chairman of the Postal Regulatory Service, told 11Alive’s Liza Lucas in an interview.
Day is a third generation postal professional, with a 35-year career at USPS during which he held top positions such as vice president of engineering and chief sustainability officer.
And he called the current level of breakdowns he’s seen and heard about “unprecedented.”
“I’ve never, ever seen service this poor in my entire career,” he said. “Never.”
