The U.S. Postal Inspection Service Has Failed to Contain America’s Mail Theft Crisis

For years, the American public has been told that the U.S. Postal Inspection Service was aggressively combating the nation’s mail theft epidemic through enforcement surges, advanced analytics, technology deployments, and public awareness campaigns under its heavily promoted Project Safe Delivery initiative.

The USPS Office of Inspector General has now told a very different story.

Two OIG audits released weeks apart collectively amount to one of the most devastating institutional assessments ever issued against a federal law enforcement agency. Together, they describe an organization overwhelmed by a crime wave it has failed to contain — operating with unresolved systemic vulnerabilities, deteriorating security controls, untrained personnel, and a reactive strategy that has demonstrably failed to restore public trust in the nation’s mail system.

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