USPS OIG - Postal Service Customer Experience - Delivery Surveys

USPS OIG – Postal Service Customer Experience – Delivery Surveys

Delivery is central to the U.S. Postal Service’s mission, and the Postal Service is legally mandated to measure customer delivery ...
USPS OIG - Corporate Information Security Office Workforce

USPS OIG – Corporate Information Security Office Workforce

The Postal Service network links more than 31,000 facilities and connects more than 653,000 employees and hundreds of systems for ...
Breaking News: NAPS Discussion with USPS That Leads to Changes in NPA Change Out

Breaking News: NAPS Discussion with USPS That Leads to Changes in NPA Change Out

NAPS has had recent discussions with USPS concerning proposed changes to the NPA payout metrices for both Field NPA and ...
USPS OIG - A Chance Encounter

USPS OIG – A Chance Encounter

Within moments of pulling over, she realized this was no ordinary traffic stop — far from it: St. Louis Metropolitan ...
USPS OIG - Penalty Overtime

USPS OIG – Penalty Overtime

Our objective was to assess the Postal Service’s management of penalty overtime. For this audit, we analyzed nationwide penalty overtime ...
USPS OIG - Postal Regulatory Commission Acquisition Planning and Contracting Practices

USPS OIG – Postal Regulatory Commission Acquisition Planning and Contracting Practices

We identified opportunities for the PRC to improve internal controls and policy throughout the acquisition planning and contracting process ...
USPS OIG - Follow-Up to Nationwide Employee Background Screening

USPS OIG – Follow-Up to Nationwide Employee Background Screening

The Postal Service conducts background screenings to gather sufficient information about a person’s character, reputation, and allegiance to the United ...
USPS OIG - Address Management System for Rural Routes

USPS OIG – Address Management System for Rural Routes

We found delivery unit management did not ensure edit books were submitted timely for maintaining delivery points and other route ...
How a U.S. Postal Service Crackdown on 'Indecency' Led to DC's First All-Humor Comic

How a U.S. Postal Service Crackdown on ‘Indecency’ Led to DC’s First All-Humor Comic

In the latest Comic Book Legends Revealed, learn how the U.S. Postal Service inadvertently led to the creation of DC's ...
USPS OIG - Parcel Select Billing Determinants Process and Procedures

USPS OIG – Parcel Select Billing Determinants Process and Procedures

The Parcel Select billing determinant calculations and process were generally accurate and complete. However, we identified a calculation error and ...