USPS OIG – Kansas-Missouri District: Delivery Operations in the St. Louis, MO, Area
The audit team identified deficiencies in all five areas we reviewed affecting mail delivery and property conditions.
The audit team identified deficiencies in all five areas we reviewed affecting mail delivery and property conditions.
The Postal Service acquired 7,465 E-Transits as of June 2025 (81 percent of the planned total), but acquisitions were 1,785 behind plan
The Postal Service did not include the standard charges for large packages in its automated postage due calculations for 1.6 million large return-to-sender packages from October 2022 to February 2025
We take great pride in all our audit work and the work of our Field Operations Review Team is no exception.
Overall, we determined the Workplace Violence Prevention Program to be sufficient in providing content and resources to the workforce. However, opportunities exist for the Postal Service to improve reporting and communication on workplace violence incidents.
We identified persistent issues in the areas of delayed mail reporting, late and canceled outbound trips, and safety and security policies.
In October 2023, the Postal Service deployed a major change to operations when it began piloting its Local Transportation Optimization (LTO) initiative
A former Postal Service employee and her accomplice will spend several years in federal prison for a multimillion-dollar check fraud scheme.
We compared the results to actual employee withholdings and Postal Service contributions submitted to the U.S. Office of Personnel Management to determine whether differences existed.
Our objective was to evaluate trends with service and operational performance at previously audited delivery units and determine potential areas of improvement