OIG

Free Matter for the Blind or Other Physically Handicapped Persons (Free Matter) is a legally mandated program that allows eligible participants to receive and send mail for free.

The Postal Service prepared advance requests for CARES Act funding according to requirements in the CARES Act agreement with Treasury. Additionally, the Postal Service properly itemized expenses, as required in the agreement, which were accurate, reasonable, and properly supported.

We found that the Postal Service has an opportunity to improve the management of one of the Plan’s major initiatives to restructure the Postal Service transportation network by shifting First-Class Mail from air to surface transportation.

Our objective was to summarize the results of prior property condition reviews of Postal Service retail facilities, identify systemic issues, and assess the effectiveness of management’s corrective actions.

Our objective was to determine whether the Postal Service ensured that it did not lose critical knowledge when employees transferred within or left the organization (due to retirement, resignation, reduction in force, or other reason).

Our objective was to determine whether the Postal Service has effective controls to ensure supplier compliance with contract requirements for key personnel qualifications and substitutions.

Our objective was to review the Postal Service’s plan to transfer processing operations from 18 mail processing facilities to analyze adherence to established policy and identify any associated risks and opportunities.

Our objective was to determine whether field offices properly managed retail activities in the event of a disruption to RSS normal operations. We visited top retail units from all four Postal Service areas based on FY 2020 walk-in revenue data.