The U.S. Postal Service processes approximately 98,000 address changes per day. The National Change of Address (NCOA) is the system of record for all change of address requests and stores approximately 160 million change of address records.
In contrast, the U.S. Postal Service Office of Inspector General (OIG) receives an annual appropriation which is derived from the Postal Service Fund and not the U.S. Treasury.
Postal Service facilities with ASTs must establish a routine maintenance and inspection program to monitor the condition of the AST and avoid releases into the environment.
The U.S. Postal Service launched a pilot program to transport mail by rail on July 14, 2020, under a contract with Contractor #1. On November 10, 2021, the Postal Service expanded rail service using a second contractor, Contractor #2.
A distribution and routing (D&R) tag is a self-adhesive barcoded label attached to a handling unit, which is a piece of mail or a sack that contains multiple mail pieces.
The U.S. Postal Service has one of the largest computer networks in the world, known as the [redacted] network, supporting its workforce and customers. The agency also has an extensive mail processing network critical to processing facilities nationwide.
The U.S. Postal Service’s daily operations depend on both wired and wireless networks and technologies to collect, process, and deliver the nation’s mail. Wireless networks provide access to critical systems and devices without requiring a physical connection.
The U.S. Postal Service has essential business relationships with its suppliers to perform many functions that closely support Postal Service operations.
Cybersecurity, a major enterprise risk consideration, is the practice of protecting systems, networks, and programs from cyberattacks. Cyberattacks targeting the critical infrastructure are increasing in frequency and sophistication, making a well-defined, proactive cybersecurity approach critical.
The U.S. Postal Service has approximately 300 mail processing facilities. Some of these facilities perform better than others, some perform worse, and some struggle to reach even average performance. Our auditors examined 10 historically low performing facilities to find out why.