USPS OIG - It Takes a Village

USPS OIG – It Takes a Village

It started in June 2021: A suspicious package was on its way to southern New Jersey from sunny California. The ...
USPS OIG - Supervisor Vacancies

USPS OIG – Supervisor Vacancies

The Postal Service has generally improved its procedures and practices to decrease the number of supervisor vacancies by streamlining the ...
USPS OIG - Protecting Your Mail, Protecting America

USPS OIG – Protecting Your Mail, Protecting America

Almost all postal employees are honest, hard-working individuals. However, there are a few bad apples, and the role our Office ...
USPS OIG - Effectiveness of Package Shipping Services

USPS OIG – Effectiveness of Package Shipping Services

While the introduction of Ground Advantage simplified the flow of packages through the Postal Service network, service performance goals were ...
USPS OIG - Puerto Rico District: Delivery Operations

USPS OIG – Puerto Rico District: Delivery Operations

We issued individual reports for the three delivery units and the MPAs we visited. We also issued another report summarizing ...
PRC Strategic Objectives: Year One of Five-Year Plan

PRC Strategic Objectives: Year One of Five-Year Plan

We identified opportunities for the PRC to improve its overall project management processes, and its use of recommendations from the ...
USPS OIG - Fleet Modernization – Electric Vehicle & Charging Infrastructure Incentives

USPS OIG – Fleet Modernization – Electric Vehicle & Charging Infrastructure Incentives

We found that the Postal Service did not participate in incentive programs related to electric vehicles and requisite charging infrastructure ...
Is the Postal Service a business or a public service?

Is the Postal Service a business or a public service?

It’s both. The Postal Service is a unique institution, with elements of both a business and a public service ...
USPS OIG - It Doesn’t Pay to Throw Your Career Away

USPS OIG – It Doesn’t Pay to Throw Your Career Away

Quick on the scene, our special agents saw a mail carrier deliver three suspicious parcels along his route and then ...
USPS OIG - Accuracy of Reported Service Performance

USPS OIG – Accuracy of Reported Service Performance

The SPM system accurately calculates service performance scores using data gathered from scans made by clerks at collection, mail carriers ...