It’s plain to see… Matt Ross loves his job.
“You’re the last stop for the post office, right? Whether they mess it up inside the building or something got put somewhere else… it’s my job to get it there, ya know?”
The tricky part is keeping track of where to place all of the mail at each address.
“Mail slot, milk boxes, side slots, garage door slots, mailboxes, in the tree, on the side, over here,” Ross said.
He traces his 2025 Postal Humanitarian Award directly back to his former neighborhood routes.
“I am definitely receiving this honor due to all of the customers I had in the Sedgewick and Lincoln Park area. They are the ones that propelled me to get this award. I just thought about making a difference.”
Ross admits he’s constantly thinking about how he can inspire others.