SARATOGA, Calif. – As children across the country drop letters to Santa into mailboxes this week, postal workers are gearing up for one of their busiest times of the year — and one Bay Area letter carrier is embracing the rush with a smile that residents say rivals Santa’s.
On a cool December morning, USPS letter carrier Chyanne Thomas moved along her Saratoga route, delivering mail with a cheerful energy and a contagious smile that has endeared her to the community.
“I just enjoy customers and I get to see everybody every day,” Thomas said.
Thomas walks what she describes as a Norman Rockwell–style neighborhood — though these homes come with their own vineyards. Before heading out each day, she says the atmosphere at her postal station is warm, even festive.
“I say good morning to everybody because we just love each other,” she said.
Once her mailbag is loaded, Thomas begins the 24-mile route, driving part of the way and walking the rest, taking in the sights of the holiday season.
“I have my flats and then I have my mail,” she said. “Once I get to the location, I look for the address and put it in the mailbox.”
Thomas is known for more than her upbeat demeanor.


