Owner Anita Embry said USPS delays are derailing the business, leaving hundreds of customers waiting on essential parts for Christmas displays.
“These people are getting out their trains for their Christmas layouts around the tree,” Embry said. “They are waiting on their parts to make their holiday perfect.”
Packages piling up in Louisville
Embry relies entirely on USPS for shipping since it’s more cost-friendly to her and customers. But she said something is going wrong in the system this year.
“The problem is these have to be hand-scanned at every location along the way,” she explained. “It goes to the local post office today, and it says that it was accepted there — but it’s pending acceptance.”
