BILLINGS— An anonymous email about poor conditions at the downtown Billings post office led to positive change after MTN News investigated the claims.
The employee who sent the email, who declined to be identified, shared the concerns with MTN News last week, which included lack of shelter for mail and employees at 841 S. 26th St., a broken security gate and no running water in the bathroom sinks.
“Employees have been forced out of the building and are being forced to stage mail, packages, and important customer items in the icy, snowy, wet, uncovered (and frigid) parking lot,” said the employee.
“Most mail prep before a delivery day is done in the dark, icy parking lot with zero temperature control and on the ground. The garage doors stay unsafely open to allow constant package movement and unfortunately is the same freezing temperature the outside,” the employee said in an email with MTN News.
The employee asked to remain anonymous out of fear of retaliation from management. The employee sent MTN News received several pictures they claimed were packages exposed to snow and ice on the ground.
