Our objective was to determine whether field offices properly managed retail activities in the event of a disruption to RSS normal operations. We visited top retail units from all four Postal Service areas based on FY 2020 walk-in revenue data.
Our objective was to review the Postal Service’s plan to transfer processing operations from 18 mail processing facilities to analyze adherence to established policy and identify any associated risks and opportunities.
During the last 2 years the NPMHU and the USPS negotiated a series of MOUs to address COVID-19 and the impact that it had on all postal employees.