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NALC Health Benefit Plan: 2026 PSHB benefits released, extended customer service hours begin Nov. 10

The NALC Health Benefit Plan’s 2026 Postal Service Health Benefits (PSHB) rates and coverage details have been released. NALC members and their families can now review the updated plan offerings, benefit changes, and premium rates to prepare for the upcoming Open Season. Full details are available on the Plan’s PSHB Open Season page at nalchbp.org.

Open Season and service hours update

Open Season for the 2026 plan year begins Monday, Nov. 10, and continues through Monday, Dec. 8, 2025. This is the annual opportunity for Postal Service employees and annuitants to evaluate their health insurance options, compare plan features, and make any necessary changes to their enrollment.

To better support members during Open Season and beyond, the Plan is implementing a second customer service shift beginning Nov. 10, 2025. With this change, representatives will now be available Monday through Friday, from 8 a.m. to 6 p.m. Eastern time.

For more information about 2026 benefits, rates, or Open Season enrollment, visit nalchbp.org or contact the Plan directly during the new extended service hours at 888-636-NALC (6252).

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