INDIANAPOLIS — WRTV has investigated significant delays at an Indianapolis USPS distribution facility. After weeks of seeking answers, a Hoosier congressman has shed light on the situation.
In a phone call with WRTV, Congressman Jefferson Shreve broke down what led him to write a letter to USPS Postmaster General Louis DeJoy demanding an investigation into what is causing the delays.
“The U.S. Postal Service is our responsibility, and the service has not been delivering,” Shreve said.
USPS Statement
The Postal Service is working around the clock to address recent service delays in the Greater Indianapolis area.
As background, the Postal Service recently opened a new Regional Processing & Distribution Center in Indianapolis and restructured its operations. During this transition period, weather impacts throughout the Midwest also contributed to service delays. Additionally, facility transitions were completed two weeks ago, and postal officials are working to ramp up operations following the change.
We remain committed to restoring normal operations as quickly and safely as possible.
We sincerely apologize for any inconvenience you may have experienced and appreciate your patience as we enhance and restore the level of service you expect and deserve. Customers are encouraged to visit our Service Alerts page at Service Alerts – Newsroom – About.usps.com for up-to-date information on service impacts.