Have a question about your postal benefits?

Here’s the contact information for each program

With multiple benefits programs and enrollment systems, it’s important to know which organization or support center handles specific questions and issues.

For questions on Postal Service Health Benefits Program plans — including claims, coverage issues or ID cards — employees and annuitants should contact their healthcare provider. Questions on PSHB enrollment, elections or eligibility may be directed to the Human Resources Shared Service Center at F3PMJ0@usps.gov.

For assistance with the Thrift Savings Plan — including loans, withdrawals or account access — employees and retirees should call 877-968-3778 (TTY 877-847-4385).

Those with questions about flexible spending accounts — including claims, reimbursements or eligible expenses — should contact Inspira Financial at 833-419-0305.

For assistance with dental and vision coverage under the Federal Employees Dental and Vision Insurance Program — including enrollment and coverage questions — employees should visit Benefeds.gov or call 877-888-3337 (TTY 877-889-5680).

Questions about the Commuter Benefits Program should be directed to Edenred Benefits at 888-235-9223. Information may also be found on Edenred’s website.

Open season, the annual period when employees can enroll in or make changes to their benefits, began Monday, Nov. 9, and concludes Monday, Dec. 14.

Additional coverage can be found on Link’s Open Season 2026 page.

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