Employees need one for open season and to access other services
The Postal Service is reminding employees that they need a Login.gov account to access open season applications and other government services.
Open season, the annual period when employees can review, enroll in or make changes to their benefits, begins Monday, Nov. 9, and concludes Monday, Dec. 14.
Login.gov provides a single, secure account that can access open season applications such as the Postal Service Health Benefits Program, Benefeds and the Thrift Savings Plan.
It is also used to access the Online Retirement Application, My Social Security and Veteran Affairs.
To create an account, employees must provide an email address, a password and a multifactor authentication — or MFA — method, which adds an extra layer of protection and is required each time an employee signs in.
MFA options include having a one-time code sent to phones as a call or text message, face or touch unlock, an authentication application, a security key or backup codes, although this last option is less secure.
Employees should choose an email address they will always be able to access, such as a personal email, to avoid future access issues.
After a Login.gov account is created, employees need to verify their identity. This requires a U.S. driver’s license, state ID or passport book; a Social Security number; and a U.S. phone number or mailing address.
If an employee encounters issues verifying their identity online, they have the option of doing it in person at a Post Office by selecting “Verify in person.” Once an employee verifies their personal information, the information on their ID, and their phone number, they will be emailed a barcode and a deadline to visit the Post Office for verification.
For questions or technical assistance, employees can contact Login.gov at 844-875-6446. Help is available 24 hours a day, seven days a week.
Additional coverage can be found on Link’s Open Season 2026 page.
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