NASHVILLE, Tenn. (WKRN) — A federal audit revealed nearly 73% of packages sampled at a Nashville post office were scanned as “delivered” while still sitting at the facility.
Published in an interim report, the bombshell audit detailed a surprise July inspection of Nashville’s Church Street Station by the U.S. Postal Service’s Office of Inspector General.
The report uncovered a systemic manipulation of real-time tracking data, a lack of management oversight, and a breakdown in operations that left over 5,000 pieces of mail delayed.
Before carriers arrived for work on the morning of Tuesday, July 14, auditors came to the facility to investigate and review operations.
Auditors selected 30 packages at random for review. Although the packages had not left the facility yet, the report stated nearly a dozen had been scanned as delivered and eight others were marked as delivery attempted.
Local management is hammered by the district manager to get things done in a timely manner while hounding the local management to cut hours/OT. These “mistakes” are being encouraged by district managers because they want their scores high. They will deny it, but local managers are getting threated daily to make things look good.
This is no aberration, it’s actually process, justified by management to cut overtime and work hours. This has been seen across the country, yet Steiner lies and touts increasing service scores. He even told Hawley to “go to the web site.” If their mouth is moving, folks, they’re lying, and you can be sure of that. Misery loves company, and the citizens of Tennessee have lots of it in every state. DFA has nothing to do with this as this is local mismanagement with no doubt the blessing of the district who probably received bonuses.