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DeJoy says USPS will fix ‘deteriorating’ service in regions facing network shakeup

April 17, 2024

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The Postal Service is seeing problems with on-time delivery of mail and packages in areas where the agency is implementing its network modernization plans.

Postmaster General Louis DeJoy said Tuesday that USPS is seeing issues with on-time delivery in regions where USPS is opening massive new facilities meant to streamline local operations.

DeJoy told members of the Senate Homeland Security and Governmental Affairs Committee that he’s still “optimistic about the changes,” and expects service to stabilize in impacted regions by this summer.

“The road to success will not be a straight, easy path. Rather, it will be a series of accomplishments, struggles and recoveries that will be uncomfortable at times,” DeJoy told the committee.

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