People in the Bronx are complaining about painfully long wait times at their local post office as lines sometimes go out the door.
The United States Postal Service says delays at the Morrisania post office are due to “a significant number of packages” that could not safely be left at homes.
On Thursday, CBS News New York saw multiple people changing their minds and deciding not to even go inside once they saw the line.
Many customers said long waits have been an issue at the Morrisania post office for quite some time, but the problem has been getting worse in recent weeks.
“The recent increase in lobby traffic is due to a significant number of packages that were brought back to the office,” USPS spokesperson Xavier Hernandez said in a statement to CBS News New York.
The spokesperson said the packages could not safely be left at homes, but some customers argued the explanation does not add up with what they’re being told at the counter.
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