The U.S. Postal Service Office of Inspector General released the audit focusing on the deployment of the Matrix Regional Sorter at facilities in Atlanta and Chicago.
PALMETTO, Ga. — A new audit released by the U.S. Postal Service Office of Inspector General gives fresh insight into the delays that followed the opening of a regional postal facility in Palmetto earlier this year, finding that the deployment of a new type of sorting machine was accompanied by “damaged packages” and “overflowing conveyor belts creating safety hazards as mail fell off the machine.”
The audit focuses on the deployment of the newly-designed Matrix Regional Sorter, referred to in short as MaRS. The full report, as well as a response by USPS management contained in the audit, is available at this link.
The audit notes that the Postal Service was initially “able to design, contract, build and deploy” the MaRS in less than a year, adding that this is “much faster than prior package sorting machines deployed by the Postal Service.”