- Amazon recently began offering doorstep pickup from the U.S. Postal Service for select customer returns, a spokesperson for the e-commerce giant said in an emailed statement to Supply Chain Dive.
- The capability, which launched in the summer, is currently available to some customers for eligible items. “We’re always listening to customers and looking for ways to make returns even more convenient,” the spokesperson said.
- While Amazon didn’t specify the extent of the service’s coverage, Third Person CEO and founder Matthew Hertz said in a LinkedIn post USPS returns pickup was available for his Amazon order in Nashville, Tennessee. The free pickup required a box and a label.
Amazon links up with USPS for doorstep returns
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Mail carriers will not receive any additional time to do the pick up. The postal DOIS system only accounts for letter mail and not magazines and packages. Another failed attempt at additional revenue