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USPS OIG – Postal Service Customer Experience – Delivery Surveys

Delivery is central to the U.S. Postal Service’s mission, and the Postal Service is legally mandated to measure customer delivery experiences. To do so, the Postal Service contracts with a survey supplier to assess the delivery service sentiment of residential customers and small and medium businesses nationwide.

Mail Truck catches fire in Meredith, NH; truck and mail destroyed

MEREDITH — A United States Postal Service mail truck caught fire in Meredith on Friday morning, destroying both the vehicle and a “considerable” amount of mail still inside. The driver was able to exit the vehicle and was not injured, according to Meredith Fire Chief Ken Jones. 

Breaking News: NAPS Discussion with USPS That Leads to Changes in NPA Change Out

NAPS has had recent discussions with USPS concerning proposed changes to the NPA payout metrices for both Field NPA and the expanded HQ NPA HERO process for FY23.

USPS OIG – Penalty Overtime

Our objective was to assess the Postal Service’s management of penalty overtime. For this audit, we analyzed nationwide penalty overtime data during fiscal years (FYs) 2020 through 2022.

USPS OIG – A Chance Encounter

Within moments of pulling over, she realized this was no ordinary traffic stop — far from it: St. Louis Metropolitan Parcel Task Force agents arrested her and took her in for questioning. Our special agent, a member of the task force, was also on the scene.

Breaking News: NAPS Discussion with USPS That Leads to Changes in NPA Change Out

NAPS has had recent discussions with USPS concerning proposed changes to the NPA payout metrices for both Field NPA and the expanded HQ NPA HERO process for FY23.

USPS OIG – Penalty Overtime

Our objective was to assess the Postal Service’s management of penalty overtime. For this audit, we analyzed nationwide penalty overtime data during fiscal years (FYs) 2020 through 2022.

USPS OIG – A Chance Encounter

Within moments of pulling over, she realized this was no ordinary traffic stop — far from it: St. Louis Metropolitan Parcel Task Force agents arrested her and took her in for questioning. Our special agent, a member of the task force, was also on the scene.

USPS OIG – Postal Regulatory Commission Acquisition Planning and Contracting Practices

We identified opportunities for the PRC to improve internal controls and policy throughout the acquisition planning and contracting process.

Man, awaiting sentencing, gets extra time to go over agreement in case of postal worker’s murder

In the courtroom on Tuesday, the judge was expected to accept a 22-year prison sentence. However, Zamora claimed he was “confused” about the plea agreement; something that even surprised Zamora’s own attorney.

Closing statements heard in the Longmont postal shooting case

A Boulder County jury on Tuesday heard closing statements in the trial of a man charged in the 2021 fatal shooting of a Longmont postal employee.

USPS OIG – Postal Regulatory Commission Acquisition Planning and Contracting Practices

We identified opportunities for the PRC to improve internal controls and policy throughout the acquisition planning and contracting process.
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