Sourcehttps://www.fedweek.com
A tipping point was recently passed with the majority of federal retirement applications now being made online, OPM has said, while adding that the processing time before those applications even reach that agency for adjudication averages more than three months.
In a blog posting, OPM director Scott Kupor said that applications through the Online Retirement Application portal, launched in mid-2025, now are “exceeding those still coming in via the paper route.”
“ORA offers a ton of advantages – including faster processing times, greater visibility into where the bottlenecks may be in the system, and greater transparency and ease of use for the applicant, agency HR personnel, payroll providers, and of course, OPM staff,” he wrote.
Sourcehttps://www.fedweek.com
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