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Metrics from the United States Postal Service show on-time mail delivery in metro Atlanta has drastically improved over the past year, a welcome turnaround after a botched reorganization that included a new-but-troubled regional processing and distribution center opening in Palmetto in February 2024.
That is the good news. The bad news is that Georgia’s mail delivery rates are still among the worst in the nation.
During the month of March, roughly a third of all letters were not delivered on time.
Residents, business owners, elected officials and postal workers continue to lodge complaints about greeting cards, insurance notices and prescription drugs taking weeks to arrive at their destinations.
