Salt Lake City — Neither snow, rain, heat or gloom of night can stop the mail. But poor penmanship? That is a challenge.
When an address is not legible, mail distribution centers around the country capture images of the hard-to-read addresses and electronically send them to the U.S. Postal Service Remote Encoding Center, or REC, in Salt Lake City, Utah.
“It’s around three million letters that go through our machines every day,” Steve Hilton, senior USPS manager at Utah’s distribution center in Salt Lake City, told CBS News.
On an average day, Hilton says, about 75,000 of those three million pieces of mail have to be reexamined by the center because their addresses are too hard to decipher before being sent off to the REC
