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USPS touts ‘net positive’ for customers in next phase of network modernization, but longer waits for some

August 23, 2024

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The Postal Service is planning to roll out several changes next year to drive down its operating costs and ensure more reliable service to most of its customers.

USPS says the next step of its network modernization plan, which will happen next year, is to get mail and packages to their destination in fewer trips between mail processing plants and post offices.

The agency expects these adjustments will not only help it squeeze $3 billion of annual overhead costs out of its operations, but enable faster delivery of mail and packages to customers within 50 miles of the agency’s largest regional mail processing plants.

For customers outside that 50-mile radius, however, USPS, anticipates ”some mail and packages will experience a longer service standard,”  according to a filing submitted to its regulator on Thursday. 

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