The Postal Service is continuing to restore service as quickly as possible where it is safe to do so, following Hurricane Helene. Many offices have resumed operations, while some postal facilities in Southwest Florida are temporarily suspended.
Hold Mail is designed for customers who plan on occupying their homes within 30 days. If you feel you will not be able to occupy your home within 30 days, you need to submit a Change of Address request with the Postal Service and be sure to mark “Temporary” on the card.
A temporary change of address is designed for customers who plan on returning to their residence within six months. If you are NOT planning to return to your current address, please submit a permanent COA request. A COA may be filed at the nearest available Post Office or at: https://moversguide.usps.com.
A COA card is available from your letter carrier or at your local Post Office. COA requests also may be filed at usps.com, the Postal Service’s website that is available to customers 24 hours a day, seven days a week.
Customers in areas affected by Hurricane Helene with questions about their mail or package delivery service, or any other matter involving postal operations, can reach USPS through our Customer Care Centers at 1-800-ASK-USPS (1-800-275-8777). The hours of operation for the Care Centers are Monday – Friday 8 a.m. – 8:30 p.m. and Saturday 8 a.m.– 6 p.m.
