During the week of June 3, 2024, we performed a self-initiated audit at the Charleston Processing and Distribution Center (P&DC) and three delivery units serviced by the P&DC. The delivery units included the East Bay Station, Mount Pleasant Post Office, and North Charleston Branch located in the Charleston, SC area.
We issued individual reports for the three delivery units and the P&DC. We will issue another report summarizing the results of our audits at all three delivery units with specific recommendations for management to address.
We identified deficiencies in all five areas we reviewed affecting mail delivery and property conditions at the three delivery units. We also identified issues related to the sortation of packages for dispatch to the P&DC.