We performed audits at the San Juan Mail Processing Annexes (MPAs) 2 and 3 in Carolina, PR and three delivery units serviced by the MPAs in the San Juan, PR region during the week of March 18, 2024. The delivery units included the Bayamon Post Office, Bayamon, PR; Toa Baja Post Office, Toa Baja, PR; and the Guaynabo Post Office, Guaynabo, PR.
We issued individual reports for the three delivery units and the MPAs we visited. We will issue another report summarizing the results of our audits at all three delivery units with specific recommendations for management to address.
