During the week of September 22, 2025, we performed a self-initiated audit at the Cleveland Processing and Distribution Center (P&DC) and three delivery units serviced by the P&DC. The delivery units included Station B, Cleveland Heights Station, and Shaker Heights Station in Cleveland, OH.
We issued individual reports for the three delivery units and the P&DC. We will also issue another report summarizing the results of our audits at all three delivery units with specific recommendations for management to address.
The audit team identified deficiencies in four of the five areas we reviewed affecting mail delivery and property conditions at the three delivery units.
We identified deficiencies in five of the seven areas we reviewed that affected the efficiency of operations at the Omaha P&DC.
Another audit and another disaster. Here again, incompetent management runs amok and is not held accountable. Until Steiner fires those responsible for these things, and they are in every district across the country, nothing will change. You can’t blame DFA for all of these deficiencies.