During the week of March 31, 2025, we performed a self-initiated audit at the Louisville Processing and Distribution Center (P&DC) and three delivery units serviced by the P&DC. The delivery units included the Iroquois Station, Middletown Branch, and Pleasure Ridge Park Branch in Louisville, KY.
We issued individual reports for the three delivery units and the P&DC. We will also issue another report summarizing the results of our audits at all three delivery units with specific recommendations for management to address.
The audit team identified deficiencies in four of the five areas we reviewed affecting mail delivery and property conditions at the three delivery units. We also identified issues at all three delivery units related to the sortation of packages for dispatch to the Louisville P&DC
