During the week of March 2, 2026, we performed a self-initiated audit at the Royal Palm Processing and Distribution Center (P&DC), and three delivery units serviced by the P&DC. The delivery units included Blue Lagoon Branch and Milam Dairy Branch in Miami, FL and North Miami Branch in North Miami, FL.
We issued individual reports for the three delivery units and one report for the P&DC. We will also issue another report summarizing the results of our audits at all three delivery units with specific recommendations for management to address.
The audit team identified deficiencies in six areas we reviewed affecting mail delivery and property conditions at the three delivery units.
We identified deficiencies in three areas we reviewed that affected the efficiency of operations at the Royal Palm P&DC.
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