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USPS employees warned about flex account fraud

July 23, 2024

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The Federal Flexible Spending Account Program (FSAFEDS) has temporarily disabled the enrollment function on its platform because of recent fraudulent activity.

Current participants are still able to submit claims for reimbursement while the enrollment functionality is disabled, and qualifying life events can be retroactively adjusted once the enrollment functionality resumes.

FSAFEDS identified a limited number of unauthorized enrollments in health care and dependent care flexible spending accounts, leading to unauthorized and unexpected deductions from affected employees’ pay.

The Postal Service is urging all employees to continuously monitor pay stubs for erroneous deductions, even if employees are not enrolled in a flexible spending account.

It is critical that any unauthorized deductions for a flexible spending account are immediately reported to FSAFEDS at 877-FSAFEDS (372-3337), 866-353-8058 (TTY) or 650-577-5294 (international).

Postal Service employees should not contact the USPS Accounting Service Center.

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