The video was captured on Nov. 12 at Stephanie Rebeck’s home near Manchester Road in Kirkwood. Rebeck said she posted the video online, not knowing it would garner hundreds of comments from shoppers who resonated with her experience.
A survey by global packaging company DS Smith found that more than half of Americans who ordered online last year received a damaged package at some point. That totaled to an estimated 700 million packages worth approximately $48 billion.
Rebeck reported the incident to the Kirkwood Postal Store and received a positive response. She hopes other carriers will see the video and think twice before mishandling people’s property.
