Letter Carrier Terralen Lofton was delivering mail recently in Lafayette, LA, when she heard a popping sound coming from a residence.
She followed the noise and discovered the house was on fire.
Lofton alerted a neighbor, who told her someone was inside the home.
The Postal Service employee called 911 and alerted the customer, who got out safely before firefighters arrived and extinguished the blaze.
According to a TV news report, authorities determined that the fire started in the carport.
“I’m just grateful and I thank God that I was able to not only save the house, but also save a life,” Lofton told the TV station.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.