This carrier came to the aid of a customer who had spent three days on the floor

Letter Carrier Beverly Marschilok was delivering mail with a trainee in Oneonta, NY, recently when she noticed mail building up at a customer’s home.

The Postal Service employee knocked on the customer’s door and heard a scream for help.

The customer had fallen three days earlier and couldn’t get up.

Marschilok and the trainee found a spare key, entered the home and called 911.

They stayed with the customer until paramedics arrived.

The customer is recovering in a rehabilitation center.

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