Letter Carrier Ricky Martin was delivering mail recently in Canton, MO, when he saw a customer lying on her back in an alley.
The woman, who had previously suffered a stroke and now struggles with balance, had become unsteady and fallen.
Martin called 911 and stayed with the customer until paramedics arrived to take her to a hospital. She was later discharged to recover at home with her family.
The customer’s daughter mailed Martin a card to thank him for helping her mother.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
