Throughout 2025, Link’s “On the Job” column spotlighted Postal Service employees and their contributions to the organization.
Kevin Rayburn, an attorney in Washington, DC, has a particularly important job: Through his work with the USPS Ethics Office, he helps uphold the public’s trust in the Postal Service.
“A big element of what our team does is to make sure that we can continue an ethical mindset throughout our organization, in all operational areas,” he said.
Two other Washington, DC, employees — Ashley Motta, a congressional liaison, and Michael Marazzi, a correspondence analyst — help ensure the Postal Service has strong relationships with government entities and their constituents.
“USPS is many people’s most frequent point of connection with the federal government, and I think it’s important they see what’s possible when the government works to serve people and communities,” Marazzi said.
Marty Mieras, the organization’s military programs specialist, builds relationships with military and veterans organizations to recruit top talent to join USPS, and he keeps current veteran employees up to date on information that is important to them.
“I still see myself as a sergeant major keeping my troops informed,” he said.
Two customer services supervisors — Chloe Bickman, who works in New Orleans, and Eleanor Gary, who works in West Los Angeles — appreciate their ability to interact with the public.
“Every day I learn something new. USPS changes day to day, hour by hour. It’s fast-paced and keeps me on my toes,” Bickman said.
Angela Dyer, commerce applications senior director in Washington, DC, is also focused on helping the Postal Service prosper.
“We are expanding access to our products and services, which ultimately drives business growth,” she said.
Similarly, as the Postal Service’s domestic package pricing director, Lisa Arcari keeps up with the shipping market and trends so she can competitively price USPS products amidst a constantly changing landscape.
“I must stay aware of pricing as well as perceptions of our service. The better value we have, the better competitive position we have,” she said.
Elsewhere, Lou DiRienzo, a deputy chief postal inspector in Washington, DC, and Christian Santiago, a driving safety instructor in Queens, NY, each focus on keeping employees safe.
“What I like about teaching is I get to pass along my own knowledge and experience. What I learned got me far, and now I help others do the same,” Santiago said.
For other employees, such as Derrick Milling, an IT client support manager in Washington, DC, a Postal Service career means life is never boring.
“There’s always something to do. There’s always something to monitor. There’s always a new project. I love it,” he said.
