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Its new report, based on complaints to the BBB, shows the following services and companies are most impersonated.
- USPS
- Amazon
- Publishers Clearing House
- GeekSquad
- Norton Antivirus
Last year, the Federal Trade Commission received more than 330,000 reports of business impersonation scams, and nearly 160,00 government impersonation scams, often pretending to be with the IRS or other government agencies.
And while scams that start with a phone call are going down, it said fraud in the form of email and text messages is going up.