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On September 30, 2024, the Postal Service released an update to its Delivering for America (DFA) plan, Fulfilling the Promise.
It re-examines the factors contributing to the initial plan’s development and details the evolution of the plan’s strategies with a focus on service excellence and financial stability. We assessed the plan’s impact on service, financial performance, fleet management, and its labor force and will issue this report every six months to highlight our oversight over the DFA plan.
This six-month update highlights the successes and challenges USPS experienced with optimizing its transportation network.
