The Household Diary Study: Mail Use & Attitudes in FY 2025

This report documents the findings of the United States Postal Service’s Household Mail Survey (HMS) or Fiscal Year (FY) 2025.

The main objectives of the survey are to:
• Measure the types and volumes of mail sent and received by U.S. households, • Track trends in mail usage over time, and
• Compare mail usage across household demographic characteristics.
The report examines these trends in the context of changes and developments in the markets in which the
U.S. Postal Service operates: correspondence, transactions, advertising, periodicals, and package deliveries.

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